How To Work With Us
All custom services begin with a paid consultation.
We no longer offer open-ended one-off service ordering without discovery. Quotes are provided after consultation based on scope, timeline, and support needs.
Book a Consultation
Choose a Live Chat Consultation or Virtual Discovery Call to discuss your goals, challenges, timeline, and support needs.
Get Strategic Direction
We assess your project scope, priorities, budget, timeline, and determine the most realistic path forward.
Move Into Execution
Custom services, prepaid support, or ongoing partnerships.
Launch
Take what we’ve built and bring it to life through strategic launches, brand activations, campaigns, event execution, & more.
Virtual / Digital Appointments
Need something done online — fast, organized, and documented? Book a Virtual / Digital Appointment.
This is for tasks we complete on your behalf within the next few days or weeks.
Booking & Service Policies
Please review before booking. Scheduling a service confirms agreement to the policies below.
01
Paid Call Policy
All calls are paid to:
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Secure scheduled time
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Prevent no-shows or ghosted appointments
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Allow preparation in advance
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Unpaid calls are no longer offered.
02
Documentation & Communication
All tasks must be submitted in writing.
Work is completed based on documented instructions, access, and approvals.
Verbal instructions, or informal video messages are not considered official task requests.
This structure allows work to continue even when real-time communication is not available.
03
Client Readiness
Clients are responsible for providing:
• Required access, files, or content
• Clear instructions and approvals
Delays in access or incomplete submissions may delay service timelines.
04
Scheduling & Turnaround
All services are scheduled in advance.
Turnaround times vary based on task scope, readiness, and workload.
Rush or same-day requests require booking a rush service if available.
05
Cancellations & No-Shows
Missed calls or no-shows forfeit the scheduled session.
Rescheduling fees may apply depending on notice given.
06
Payments & Refunds
Payment is required before work begins.
All payments are non-refundable.
Booking confirms acceptance of these terms.
Our Services
Consultation
Digital / Virtual Appointments
Digital appointments are for tasks completed on your behalf.
These are best for:
• Virtual administrative work
• Data entry and uploads
• Website edits, updates, or fixes
• Back-office organization
• Research, audits, and system updates
Digital appointments do not include live calls unless stated.
Booking places your request on our official task schedule.
Consultation Calls
Consultation calls are paid working sessions for:
• Guidance and clarity
• Feedback or problem-solving
• Reviewing existing work or systems
These are not sales calls.
Priority Discovery Calls
Discovery calls are for new or prospective clients who are prepared to discuss:
• Project needs
• Scope and readiness
• Service fit and next steps
Discovery calls determine whether moving forward is a good fit.
Need a virtual task done?
Book a digital appointment to get on our official to-do list.
What This Is
A scheduled digital appointment where we handle virtual tasks, updates, admin, or system work on your behalf.
What It’s Used For
• Virtual admin & data entry • Website edits, updates, fixes • Uploading products, pricing, content, or images • Back-office cleanup & organization • Research, sourcing, or audits • Account, system, or platform updates • Ongoing tasks that don’t require a live meeting
How It Works (3 Steps)
1. Book a digital appointment 2. Submit your task details & access 3. We schedule, complete, and document the work No calls. No back-and-forth. No “can you just real quick.
Why This Exists
This ensures: • Your task is scheduled, not forgotten • Work is done efficiently and professionally • We don’t operate on unpaid texts or DMs • Everything is tracked, documented, and prioritized
When to Book One
Book a digital appointment if: • You need work done within the next couple of days or weeks • You don’t need a meeting — you need execution • You want updates handled correctly the first time • You want to avoid delays or miscommunication
